Responsible Gaming at c667
c667 believes that gambling should always be an enjoyable form of entertainment — never a financial burden or a source of harm. This page explains the practical tools, policies, and support resources c667 provides to every player in Bangladesh to help you stay in full control of your gaming experience.
Our Commitment
Gaming That Puts Players First
At c667, responsible gaming is not a compliance checkbox — it is a genuine, ongoing commitment to the wellbeing of every player who joins our platform. From Dhaka to Chittagong, Sylhet to Cox's Bazar, we want every c667 player across Bangladesh to enjoy our casino games, cricket betting, and slots in a healthy, sustainable way.
We have built a comprehensive suite of player-protection tools directly into the c667 platform. These tools are available to every registered account holder at no cost and can be activated at any time through the account settings panel or by contacting the c667 support team at [email protected].
Important: If you feel that gambling is negatively affecting your finances, relationships, work, or mental health, please use the self-exclusion or cool-down tools described on this page, or contact our support team immediately. You do not need to wait until a problem becomes severe — reaching out early is always the right decision.
What Is Responsible Gaming?
Responsible gaming means making informed, deliberate choices about how you gamble — including how much time you spend, how much money you stake, and how you respond when the results are not in your favour. It means treating gambling as leisure activity with a defined budget, rather than a way to generate income or to recover losses.
Who Is at Risk?
Problem gambling can affect anyone, regardless of income, background, or experience level. Research consistently shows that risk increases when gambling is used to escape stress, to chase losses, or when it begins to interfere with daily responsibilities. c667 encourages all players — not only those who feel they have a problem — to use our responsible gaming tools proactively.
The c667 Standard
Every new account on c667 is subject to an age verification check to confirm the player is aged 21 or above. Our platform monitors gameplay patterns for signs of harmful behaviour, and our customer support team is trained to respond sensitively to any player who reaches out with concerns about their gambling habits. All responsible gaming requests — including self-exclusion — are processed with urgency and without judgment.
Player Protection Tools
Tools Built to Keep You in Control
Every one of these features is available to all c667 players free of charge. They are designed to give you meaningful, practical control over your gambling activity — without barriers or delays.
Set a daily, weekly, or monthly deposit cap on your c667 account. Once your chosen limit is reached, no further deposits are accepted until the limit period resets. Limits can be reduced immediately; increases take effect after a 24-hour cooling-off period to prevent impulsive decisions. Contact [email protected] or use your account settings to configure your deposit limit at any time.
Define a maximum continuous session duration for your account. When your session reaches the configured limit, you will receive an on-screen reminder and your session will be paused. This tool is especially useful for players who lose track of time during live casino sessions or extended cricket betting periods. Short regular breaks significantly reduce the risk of impulsive wagering decisions.
A cool-down (also called a time-out) temporarily suspends access to your c667 account for a period you choose — typically 24 hours, 7 days, or 30 days. During a cool-down, you cannot log in, place bets, or make deposits. Any pending withdrawals will still be processed. Cool-downs are ideal when you feel you need a short break but do not require a permanent self-exclusion.
Self-exclusion is a formal, binding request to close your c667 account and prevent you from registering a new account for a defined period — minimum 6 months, with options up to 5 years or permanently. During self-exclusion, c667 will also suppress all marketing communications to you. Self-exclusion requests are processed within 24 hours of verification. To request self-exclusion, contact [email protected] immediately.
Set a maximum net loss threshold for your account over a daily, weekly, or monthly period. When your net losses reach your chosen limit, betting is automatically suspended for the remainder of that period. Loss limits provide a direct financial safety net and help prevent the dangerous cycle of chasing losses — one of the most common triggers of problem gambling escalation.
Enable periodic on-screen reality check notifications that appear at intervals you select (every 30, 60, or 90 minutes). Each notification displays your current session duration, total amount wagered, and net balance change for the session. Reality checks interrupt the natural flow of play to give you an accurate, factual picture of your activity — helping you decide consciously whether to continue or stop.
Know the Signs
Warning Signs of Problem Gambling
Problem gambling rarely announces itself clearly. It tends to develop gradually, through patterns of behaviour that feel manageable in the moment but accumulate into serious harm. The following warning signs are widely recognised by gambling health professionals. If several of these describe your recent experience, we encourage you to reach out to c667 support or use our self-exclusion tool without delay.
Recognising these signs in yourself takes courage. c667 support is available 24 hours a day, 7 days a week, and all conversations are treated with full confidentiality and without judgment.
Chasing Losses Placing additional bets specifically to recover money lost in previous sessions, often with larger stakes than originally intended.
Gambling Beyond Your Budget Consistently spending more than you can afford to lose, or using money earmarked for rent, food, utilities, or family expenses.
Inability to Stop Finding it difficult or impossible to stop playing once you have started, even when you intended to play for only a short time.
Concealing Gambling Activity Hiding the extent of your gambling from family members, friends, or colleagues, or lying about the amount of time or money spent.
Gambling to Cope with Stress Using gambling as a primary method to escape anxiety, depression, loneliness, boredom, or other difficult emotions rather than as leisure entertainment.
Neglecting Responsibilities Missing work, study, or family commitments due to gambling activity, or spending excessive time thinking about the next gambling session.
Borrowing Money to Gamble Taking loans, using credit cards, or borrowing from family or friends specifically to fund gambling activity.
How to Self-Exclude
Requesting Self-Exclusion at c667
Self-exclusion is one of the most important tools available to players who feel their gambling is getting out of hand. The process at c667 is straightforward, confidential, and takes effect within 24 hours of your verified request.
Send an email to [email protected] with the subject line "Self-Exclusion Request". Include your registered username and the exclusion duration you are requesting (6 months, 1 year, 2 years, 5 years, or permanent). Support is available 24 hours a day, 7 days a week in Bangladesh Standard Time (UTC+6).
To protect your account from unauthorised exclusion requests, our team will verify your identity using the contact details associated with your account. This step typically takes less than 2 hours during business hours.
Once verified, your account will be suspended within 24 hours. You will receive a confirmation email. All marketing communications from c667 will be suppressed immediately. Any funds remaining in your account balance will be processed for withdrawal to your registered bKash, Nagad, or bank account.
During the exclusion period, you will not be able to log in, create a new account, or receive promotional materials. c667 actively checks new registrations against existing exclusion records. Attempts to circumvent self-exclusion will result in permanent account closure and forfeiture of any deposits made during the exclusion period.
For non-permanent exclusions, reactivation is not automatic. At the end of your chosen exclusion period, you must contact [email protected] and submit a formal reactivation request. c667 imposes a mandatory 7-day cooling-off period between your reactivation request and account reinstatement — giving you further time to reflect before returning to play.
Age Restriction Policy
21+ Only — No Exceptions
Why c667 Enforces a 21+ Policy
c667 strictly enforces a minimum age requirement of 21 years for all registered players. This threshold exceeds the standard 18+ requirement adopted by many platforms and reflects c667's commitment to protecting younger adults who may be more vulnerable to gambling-related harm. Gambling at a young age is associated with significantly elevated long-term risk.
How Age Is Verified
All new accounts undergo a Know Your Customer (KYC) verification process that requires documentary proof of age. Acceptable documents include a valid Bangladeshi National Identity Card (NID), passport, or birth certificate. Accounts that cannot be verified as belonging to a player aged 21 or above will be closed and any deposits returned.
Protecting Young People in Your Household
If you share a device with family members who are under 21, we strongly encourage you to:
- Never share your c667 login credentials with anyone.
- Log out of your account completely after each session.
- Use device-level parental controls to restrict access to gambling websites.
- Keep payment method credentials (bKash PIN, Nagad PIN, bank details) private and secure.
If you believe a minor has accessed or registered a c667 account, contact us immediately at [email protected]. We will investigate and close the account without delay.
Practical Guidance
Healthy Gambling Habits
Set a Budget Before You Play
Decide on the maximum amount you are willing to spend before you open any game or place any bet. Treat this amount as the cost of entertainment — not as an investment that should generate a return. Use c667's deposit limit tool to enforce this budget automatically so it does not depend on willpower alone.
Treat Wins as a Bonus, Not a Goal
Winning is possible but not guaranteed. The house edge means that over a sufficiently large number of bets, losses are the statistically expected outcome for the player. Approaching each session with the expectation of losing your budgeted amount — and being pleasantly surprised by wins — produces a psychologically healthier relationship with gambling.
Do Not Gamble Under the Influence
Alcohol, drugs, and extreme emotional states (grief, anger, euphoria following a major life event) all impair judgment and self-control. Avoid gambling when you are not in a calm, clear-headed state. The decisions made in these moments are rarely ones you would endorse when thinking clearly.
Balance Gambling With Other Activities
Gambling should be one leisure activity among many — not your primary source of excitement, social interaction, or stress relief. Maintaining a varied social life, regular exercise, and meaningful work or study creates natural resilience against problem gambling patterns.
Review Your Activity Regularly
Use c667's account history to review your deposits, withdrawals, and net results on a monthly basis. An honest look at the numbers helps you spot trends early and make informed decisions about your gambling habits before they become entrenched.
Need to Talk? Reach Out to c667 Support
If you are concerned about your own gambling or the gambling of someone close to you, do not hesitate to contact the c667 responsible gaming team. Our support staff are available around the clock, every day of the year — including Eid, Pohela Boishakh, Victory Day (16 December), and Independence Day (26 March) — in Bangladesh Standard Time (UTC+6).
All responsible gaming communications are handled with complete confidentiality. You will not be judged, dismissed, or pressured. Our team's only goal is to help you stay safe.
This email address is displayed as plain text and is not a clickable link. Please copy it manually into your email client.
Play Responsibly — Enjoy More
When gambling stays within healthy boundaries, it is genuinely fun. Explore c667's full range of games knowing that our responsible gaming tools are always available to support you. For adults aged 21 and above only.